By default, Farolino stores your data and your child's data exclusively on your device. Only if you use the optional Community or Partner Sync features is additional anonymous or end-to-end encrypted data held in the cloud. Here's how to delete your data:
Delete individual content in the app
You can delete any entry — diary, photos, appointments, growth values, shopping lists, contacts and so on — at any time directly in the app. This permanently removes the data from your device.
Uninstall the app — remove all local data
Uninstalling the app deletes all data stored locally on your device.
Leave Community / Partner Sync — remove cloud data
If you've used Community or Partner Sync: open the settings in the app and choose "Leave Community" or disconnect Partner Sync. This deletes the data stored on the server: your anonymous user ID and its associated profile, shared achievement values, connection and recovery codes, the push token, and the end-to-end encrypted Partner Sync record (including any shared, encrypted photos).
Request deletion by email
You can also request deletion from us at any time: write to contact@rawguide.de with the subject "Data deletion". We will then delete all remaining server-side data attributable to you and confirm the deletion.
What data is deleted
- Local app content (on your device): profile, child data, diary, photos, health/development data, tasks, statistics, lists, contacts.
- Server-side Community / Partner Sync data: anonymous user ID and profile, shared achievement values, connection and recovery codes, push token, and the end-to-end encrypted sync record (incl. encrypted photos).
Retention
Purchases and subscriptions are handled via the Apple App Store or Google Play and the service provider RevenueCat; their retention is governed by those providers' terms. Any statutory retention obligations (e.g. commercial and tax-law periods) remain unaffected. You can find further details in our privacy policy.